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Product Registration
Register product to enjoy the firmware update, driver, software, user manual download service. Promote to be an Onkyo VIP member.

* For warranty service registration of mini Hi Fi system, only the serial no. of CD/DVD player and the full set purchased price
  is needed to be provided.
* For warranty service registration of Home Theatre system, it is only needed to provide the serial no. labeled on the surface
  of packing box.
* Only serial no. of LAP-301 (LS3100 control center) is needed to be registered for LS3100 warranty.
* This registration form is for Hong Kong local sales ONLY.
  Please contact us at 2429 3118 within office hours if you get any problems during the registration.

[Product Registration]

Owing to the maintenance of the website, the product warranty registration system is temporarily unavailable.
Should you have any enquiries about warranty registration, please call our customer service representative at 2429 8148 during the following period:

POMA Customer Service Centre (Tsim Sha Tsui)
‧Onkyo Personal Audio products (headphone, smartphone, digital audio player)

Address: Room 1033, 10/F, Star House, No.3 Salisbury Road, Tsim Sha Tsui, Kowloon
Service Hour: Mon-Sat  9am-12pm, 1pm-6pm; Closed on Sundays and Public Holidays

POMA Authorized Repair Centre (Cheung Sha Wan)
‧Onkyo Home AV and Hi-Fi Audio products

Address: Room F, 9A/F, Great Wall Factory Building, No.11 Cheung Shun Street, Cheung Sha Wan, Kowloon
Service Hour: Mon-Fri  9am-12:30pm , 1:30pm -6pm; Sat: 9am-1pm; Closed on Sundays and Public Holidays

Hotline: 2429 8148

Product Model (For Hong Kong Sales Only)
* Enter product model to conduct simulating search is available.
Serial Number
* Last alphabet is not needed
Purchase Channel
Purchase Date
* Purchase date on the product invoice shall prevail
Invoice No.
Purchase Price.
  Please select English half-angle input. Serial number is located on the serial number bar of back of the machine, packing box and warranty card. In case of set products, which have more than one serial number, select the serial number of host (Amplifier/Reciever) to enter.
  Serial number location query
EMail If you encounter problems during the product registration, please refer to the following information or send an email for help to support.hk@pioneeronkyoasia.com.
Help and Notes:

Is product registration available as long as it is Onkyo’s product?

The function of product registration is to allow you to enjoy the extra services of original genuine licensed products; therefore, the function is limited to the product which is legally sought in Hongkong by Onkyo (China) Ltd. If you purchase non-legally licensed products, we will have the right to cancel your product registration rights and additional services they bring.

1、 If you encounter problems during the product registration process, please call Onkyo Service Hotline:852- 2429 8148。
2、 Without restriction to the above clause, this promotion program may be limited due to different services and other reasons. The most updated information provided on the Onkyo website shall prevail.
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